AI chatbot software for universities and schools
Kendri is a multi-tenant AI chatbot platform built specifically for schools, universities, and student unions — answering student, parent, and staff questions with grounded, escalate-not-hallucinate answers, backed by a welfare and crisis safety net.
- Multi-tenant platform — every institution gets its own configured instance
- Embeddable “Ask Kendri” widget for any website, plus WhatsApp support
- Grounded, escalate-not-hallucinate answers — no invented information handed to students
- Built-in welfare and crisis safety net for sensitive or urgent queries
Built for every team that fields student questions
Kendri is configured per institution, so the same platform serves very different teams without any one of them stepping on another's setup.
Student services teams
Answer routine admissions, enrolment, timetable, and campus-life questions instantly, freeing up staff for the queries that genuinely need a person.
Parents and prospective students
Give parents and applicants a always-available way to get accurate answers about your institution, grounded in your own content rather than guesswork.
Welfare and wellbeing teams
Kendri's safety net recognises sensitive or crisis-shaped questions and escalates them appropriately, rather than attempting to answer them itself.
IT and digital teams
One embeddable widget and WhatsApp integration, configured per institution — multi-tenant by design, so each deployment is isolated and managed independently.
Frequently asked questions
What is Kendri?
Kendri is a multi-tenant SaaS AI chatbot platform — “Ask Kendri” — built for schools, universities, student unions, and other educational organisations. Each institution gets its own configured instance to answer questions for students, parents, and staff.
How does Kendri avoid giving out wrong information?
Kendri is built to give grounded, escalate-not-hallucinate answers — it answers from your institution's own content, and hands off to a human rather than guessing when it doesn't have a reliable answer.
Does Kendri support channels beyond a website widget?
Yes. Alongside the embeddable “Ask Kendri” widget for any website, Kendri supports WhatsApp, so students and parents can ask questions on a channel they already use.
What happens if a student asks about a welfare or crisis issue?
Kendri includes a welfare and crisis safety net: it's designed to recognise sensitive or urgent queries and escalate them appropriately, rather than trying to handle them as a routine question.
Also looking at room booking software?
SCPASE, our room booking and hotdesking platform, is built for and proven in real higher education environments, alongside Kendri.